Privacy Policy

Effective Date: June 2026

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and physical address when you make a room reservation, place a food order, or communicate with us.

2. How We Use Your Information

We use the information we collect to process your transactions, send you OTPs via EmailJS for secure checkout, provide customer service, and communicate with you about your orders and bookings.

3. Data Storage and Security

Your data is securely stored using Google Firebase infrastructure. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by others.

4. Third-Party Services

We utilize third-party services including Google Firebase (for database management and authentication) and EmailJS (for automated transactional emails). These services have their own privacy policies governing data handling.

5. Software Development Vendor

This platform was developed by H Studio. The developer does not have active access to, does not process, and does not sell or distribute your personal data. All data is managed directly by the administration of The Vintage House Kupwara.

6. Contact Us

If you have any questions about this Privacy Policy, please contact the hotel administration directly.